Shipping policy
Shipping Policy
Order Processing
Orders are processed within 2-5 business days. During peak seasons, processing may take slightly longer. You will receive a confirmation email once your order has shipped, including a tracking number when available.
Shipping Times
Estimated delivery times vary by destination and product, typically ranging from 5 to 15 business days after processing. These are estimates and not guaranteed, as delays may occur due to customs, weather, or carrier issues.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the items in your order.
International Orders
For international orders, please note that customers are responsible for any customs duties, taxes, or import fees charged by their country.
Order Tracking
Once your order ships, you'll receive tracking information by email so you can follow its progress.
Questions
If you have any questions about your shipment, please contact us at artesaniaguna63@gmail.com or +507 6259-2739.